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Respond Quickly
Take responsibility and act on it. This is the safest way to recover from most PR disasters. Of course, there are some preparations that would go into being ready for an active measure, such as designating a spokesperson, SOPs that include updating the stakeholders, documenting progress as well as publicly and sincerely integrating feedback. Timing is extremely vital in such recovery efforts. – Kamyar Shah, World Consulting Group
Originally published at https://www.forbes.com/sites/forbescoachescouncil/2019/07/02/business-get-some-bad-press-try-these-12-tips-to-bounce-back/#7b9b66bdf5f7
